Emily Washcovick: Page 13
Small Business Expert at Yelp
As Yelp’s Small Business Expert, Emily is meticulously focused on helping local business owners succeed and grow. Her expertise lies in customer engagement, reputation management, and all things digital marketing. Through speaking engagements and thought leadership, Emily shares industry insights that entrepreneurs in any business category can leverage for the growth and well-being of their businesses. She is also the host of Behind the Review, a podcast from Yelp and Entrepreneur Media, where each episode features conversations with a business owner and a reviewer about the story and lessons behind their interactions.
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Latest: Page 13
We Set The Temperature, We Don't Adjust To It
Anticipating diverse customer needs takes thought, intention and mindfulness and it's not something that comes without work.
Fijamos la temperatura, no nos ajustamos a ella
Anticipar las diversas necesidades de los clientes requiere pensamiento, intención y atención y no es algo que se produzca sin trabajo.
Taking Your In-Person Experience into the Digital World
Shawn Walchef, Owner of Cali BBQ & Founder of Cali BBQ Media, talks about what Digital Hospitality is, why it's so important and what steps business owners can take to implement an effective digital strategy.
Llevando su experiencia en persona al mundo digital
Shawn Walchef, propietario de Cali BBQ y fundador de Cali BBQ Media, habla sobre qué es la hospitalidad digital, por qué es tan importante y qué pasos pueden tomar los dueños de negocios para implementar una estrategia digital efectiva.
Hire Slow, Fire Fast
The Candle Pour's Misty & Dennis Akers share their expertise and help business owners with how they might want to think about staffing and why who you hire is essential to creating an unforgettable experience.
Contrata lento, dispara rápido
Misty & Dennis Akers de The Candle Pour's comparten su experiencia y ayudan a los dueños de negocios a pensar en cómo deberían pensar acerca de la dotación de personal y por qué a quién contrata es esencial para crear una experiencia inolvidable.
