Ending Soon! Save 33% on All Access

New York News Anchor Rosanna Scotto and Her Daughter Jenna Ruggiero Share the Secret of Running a Successful Family Business Fresco by Scotto restaurant co-owners Rosanna Scotto and Jenna Ruggiero break down their family's business, how they use social media, and the impact of their philanthropic efforts.

By Shawn P. Walchef

Key Takeaways

  • New York news anchor and morning show host Rosanna Scotto and her daughter, Jenna Ruggerio are co-owners of Fresco by Scott in New York City.
  • After receiving high marks from a renowned food critic after being open for only a week, the business hit the ground running with people lining up to get a table.
  • Jenna Ruggiero nearly tripled the amount of Fresco by Scotto’s Instagram followers, which she says has paid large dividends.
  • With a steep family history in New York City, the Scottos are intentional with their philanthropic efforts. Namely, the family has an annual event in October that benefits the God’s Love We Deliver Organization.

Opinions expressed by Entrepreneur contributors are their own.

Rosanna Scotto and Jenna Ruggerio have learned a secret to running a successful family restaurant business: teamwork.

Rosanna Scotto, best known for her Emmy-winning presence as co-anchor on Good Day New York and WNYW-Fox 5, and her daughter, Jenna Ruggerio are co-owners of Fresco by Scott in New York City. Rosanna's mother, Marion Scotto, affectionately known as "Mama Scotto", sparked the family's initial ambition to carve out a culinary haven amidst the ever-competitive NYC restaurant scene.

The initial hurdle was skepticism from their landlord, who doubted the family's ability to succeed in the restaurant business. The odds of success were stacked high, however, with a family tree full of connections, the Scottos were up for the challenge and pressed on.

Related: How This Couple Transformed a Gas Station Kitchen Into a Legendary BBQ Destination

"We had a lot of motivation to show people that we could do it," shares Scotto with Restaurant Influencers host Shawn Walchef of Cali BBQ Media.

The turning point came just a week into their venture. Ruth Reichl, the esteemed New York Times food critic, walked through the doors of Fresco by Scotto.

What followed was a whirlwind.

Reichl awarded the fledgling restaurant two stars, a significant accolade at the time that effectively put them on the map. Rosanna beams as she recounts, "People were coming from everywhere…The lines were out the door." The review ignited a frenzy, transforming the restaurant into a must-visit destination overnight. Years later, the torch has been passed to the lone member of the next generation who works within the family business, Scotto's daughter, Jenna Ruggiero.

Related: This Pizza Pioneer Says He Approaches Pies Like an Athlete

Having worked in the entertainment business, Rugerrio brought a keen understanding of modern marketing, particularly the power of social media. Ruggierio's efforts not only highlighted the exquisite cuisine. It also brought a lively, inviting ambiance, complete with dancing and joyous gatherings, enticing a global audience to experience the magic of Fresco by Scotto.

"Instagram can be a really valuable tool," Jenna notes about using social media to market their restaurant. "When I started working here two years ago, we had 25,000 Instagram followers, and I grew it to 70,000. So many customers see us on Instagram from across the states, from across the world."

The Scotto family's commitment extends beyond their restaurant walls into the very fabric of New York City's community. Their deep-rooted ties to the city manifest in heartfelt philanthropy, particularly their support for God's Love We Deliver. Each October, the family hosts a vibrant luncheon, channeling all proceeds to this vital organization.

Related: How Visionary Leaders Transform Curiosity Into Groundbreaking Ideas

Scotto passionately describes the cause: "God's Love We Deliver started many years ago as a lifeline for people who had AIDS and no food. They were homeless. They could not get out, they could not nourish themselves." Today, the organization serves a broader spectrum of New Yorkers in need, delivering meals to the city's most vulnerable.

From overcoming skepticism and earning critical acclaim to leveraging social media and giving back to their community, the story of Fresco by Scotto is not just a restaurant. It's a testament to the spirit of a hospitable family that thrives on turning challenges into triumphs, one delicious meal at a time.

About Restaurant Influencers

Restaurant Influencers is brought to you by Toast, the powerful restaurant point-of-sale and management system that helps restaurants improve operations, increase sales and create a better guest experience.

Toast — Powering Successful Restaurants. Learn more about Toast.

Restaurant Influencers is also supported by Ovation. Learn how Ovation's Guest Feedback Platform actually drives revenue with actionable insights here.

Shawn P. Walchef

Founder of Cali BBQ Media

“Be the show, not the commercial.”

Cali BBQ Media Founder Shawn Walchef helps brands and leaders leverage the new Business Creator Economy with strategic Smartphone Storytelling and Digital Hospitality.

His Cali BBQ restaurant company has generated more than $35 million since opening in 2008. They operate numerous locations in San Diego and beyond.

Shawn’s weekly video series Restaurant Influencers (published by Entrepreneur Media and produced by Cali BBQ Media) has been seen by over 25 million people.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

More from Restaurant Influencers

New York News Anchor Rosanna Scotto and Her Daughter Jenna Ruggiero Share the Secret of Running a Successful Family Business

This Pizza Pioneer Says He Approaches Pies Like an Athlete

How Visionary Leaders Transform Curiosity Into Groundbreaking Ideas

How This Couple Transformed a Gas Station Kitchen Into a Legendary BBQ Destination

Editor's Pick

Business News

Mark Zuckerberg Sounds Off on Developing AI: 'I Don't Think AI Technology Is a Thing That Should Be Hoarded'

Meta's CEO spoke about AI's future during an interview with YouTuber, Kalloway.

Business News

Wells Fargo Analysts Tested 75 Bowls at Chipotle — and the Portion Sizes Were Wildly Inconsistent

Zachary Fadem and a team of analysts ordered the same bowl 75 times at eight different NYC restaurants.

Business News

Warren Buffett Just Changed Up His Will and Locked Out the Bill & Melinda Gates Foundation

Buffett still donated over nine million Berkshire Hathaway shares to the foundation, but the contributions will only continue during his lifetime.

Franchise

A Buddy's Franchise is Built for Success in a Recession Resistant Industry

Over the past six decades Buddy's has refined a proven operating model and established relational equity with its customers. With best-in-class training, support and service, franchisees have peace of mind knowing that they are being set up for success.

Marketing

Here Are the SEO Metrics That Matter in 2024

Explore the crucial SEO metrics for 2024 that every digital marketer needs to focus on for enhanced search engine visibility and performance.

Business Process

The Key to Preparing Your Business for an Eventual Investment or Sale

How an investment teaser can help diagnose (and fix) flaws in your business.